The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...
Read MoreThis resource is sponsored by Hearsay
Partner with HP on your journey to carbon neutrality Organizations must become part of the collective effort to combat some of the biggest threats to the environment: climate change, pollution, deforestation, ocean plastic, and the loss of biodiversity. Averting a humanitarian and planetary crisis is reason enough...
Read MoreThis resource is sponsored by HP
Verlangsamt sich Ihr Umsatzwachstum? Dieses Whitepaper von Accenture unterstreicht die Vorteile eines modernisierten Quote-to-Cash-Ansatzes (Q2C). Lesen Sie, wie Sie mit modernisierten Q2C-Prozessen agiler handeln und das Unternehmenswachstum fördern können.
Read MoreThis resource is sponsored by Workday
A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...
Read MoreThis resource is sponsored by Slack Technologies, Inc.
The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...
Read MoreThis resource is sponsored by Slack Technologies, Inc.
To be useful, company documentation needs to be organized, up to date, and easy to find. Let’s explore how to build one reliable source of truth. Learn how to: Devise a hierarchy in which every piece of information lives in its logical location. Organize the company’s explicit usable...
Read MoreThis resource is sponsored by Notion
