Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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2024 Finserv Compliance Study

Hearsay's annual Compliance Study reveals what obstacles firms are facing as we head into 2024 and explains simple changes teams can make to strengthen their operational efficiency. Key findings include:  What workload (and overhead) trends we saw this year, and what consequences can be associated...

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Revolutionizing risk: How to manage risk with Vanta

Risk assessment is one of those best practices that is easy to overlook or de-prioritize until it’s too late. Perhaps your organization has sidelined risk assessment to take care of other tasks that bring in revenue, but when you lack a solid risk assessment program, you may not realize how many revenue opportunities...

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6 Myths of SIEM

SIEM has changed greatly in recent years, which begs the question, what truly makes a modern SIEM today?  This eBook dispels 6 common myths about SIEM.

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A Carbon Neutral Future is Necessary to Protect Our Planet

Partner with HP on your journey to carbon neutrality The global climate emergency is one of the most significant and urgent issues facing the planet today. Burning fossil fuels, cutting down rainforests, and farming livestock are adding significant amounts of greenhouse gases to the atmosphere, such as carbon dioxide,...

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Order from Chaos: How to Keep Knowledge Documented and Accessible

To be useful, company documentation needs to be organized, up to date, and easy to find. Let’s explore how to build one reliable source of truth. Learn how to: Devise a hierarchy in which every piece of information lives in its logical location.  Organize the company’s explicit usable...

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