Reinventing sales

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...

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The Total Economic Impact of Workday for Financial Services

Are you looking to streamline planning, forecasting and reporting processes, while boosting productivity and saving valuable resources? Read the study from Forrester Consulting, commissioned by Workday, and see the difference investing in Workday can make. In just three years, Workday was found to provide: Automation...

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How millions of people are using Notion AI

Our user research team has been studying how people are working with Notion AI. Here’s a quick look at what we’ve learned — and how you can put these learnings to work. You'll learn: Most common and useful ways to use Notion AI day-to-day AI prompts to write better, summarize,...

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3 steps to drive strategic outcomes across the enterprise

Create more value for your organisation when you use a single platform to strategise, align and deliver business outcomes. In this guide, you’ll discover a three-step plan to help your organisation achieve its strategic goals with ServiceNow Strategic Portfolio Management. 

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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Vetting Digital Communication Channels

The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...

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