A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...
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The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...
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Do you need to add more security frameworks to your existing compliance program, but don’t know where to start? Scaling your compliance program can feel like you’re proving your security from scratch. It doesn’t have to. Vanta’s ultimate guide to growing your compliance program shares...
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Partner with HP on your journey to carbon neutrality The global climate emergency is one of the most significant and urgent issues facing the planet today. Burning fossil fuels, cutting down rainforests, and farming livestock are adding significant amounts of greenhouse gases to the atmosphere, such as carbon dioxide,...
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Partner with HP on your journey to carbon neutrality Climate change touches every sector of society, including our health, wealth, and viability, and is the most pressing issue facing our planet. As greenhouse gas emissions increase, access to food, water, and jobs are threatened and the need to protect our environment...
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The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...
Read MoreThis resource is sponsored by Hearsay
