The Global Blueprint for Belonging and Diversity

We surveyed 2,600 HR professionals to get a global picture of the state of diversity, equity and inclusion (DEI) across industries. Read our report and see why 78 percent of respondents are prioritising DEI to build a diverse workforce primed for performance. See how to embed DEI into your own company’s...

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Vetting Digital Communication Channels

The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...

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The SOC 2 Compliance Checklist

Most businesses look at security compliance as a mountain that is impossible to conquer without an equally mountainous budget and ample time with endless frustrations. The truth is that every organization’s experience will vary, but in most cases, you can achieve compliance and certification easier than you think...

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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A Carbon Neutral Plan Promotes People And Businesses

Partner with HP on your journey to carbon neutrality Organizations must become part of the collective effort to combat some of the biggest threats to the environment: climate change, pollution, deforestation, ocean plastic, and the loss of biodiversity. Averting a humanitarian and planetary crisis is reason enough...

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2024 Finserv Compliance Study

Hearsay's annual Compliance Study reveals what obstacles firms are facing as we head into 2024 and explains simple changes teams can make to strengthen their operational efficiency. Key findings include:  What workload (and overhead) trends we saw this year, and what consequences can be associated...

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