The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...
Read MoreThis resource is sponsored by Hearsay
In the last few years, workforce dynamics have shifted perceptibly as employees assessed what they really needed from their employers – more flexibility, balance, opportunity, equity, and satisfaction. This assessment coincided with another significant transformation: swift technological advancement that automates...
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Dramatic changes have created workplaces defined by remote working arrangements and smaller workspaces. Organizations are now required to adopt a new approach to how they operate and, in turn, how employees work. By accelerating their digital transformation plans to support a cloud-based hybrid workplace, they...
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The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.
Read MoreThis resource is sponsored by Slack Technologies, Inc.
How five manufacturers improved workforce operations Manufacturing companies are facing mounting pressure from a changing industry, requiring them to be more resilient, agile and innovative than ever before. Our eBook explores how Workday helped five manufacturing companies navigate challenges and unlock operational...
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Most businesses look at security compliance as a mountain that is impossible to conquer without an equally mountainous budget and ample time with endless frustrations. The truth is that every organization’s experience will vary, but in most cases, you can achieve compliance and certification easier than you think...
Read MoreThis resource is sponsored by Vanta
