The Global Blueprint for Belonging and Diversity

We surveyed 2,600 HR professionals to get a global picture of the state of diversity, equity and inclusion (DEI) across industries. Read our report and see why 78 percent of respondents are prioritising DEI to build a diverse workforce primed for performance. See how to embed DEI into your own company’s...

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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The Total Economic Impact of Workday for Financial Services

Are you looking to streamline planning, forecasting and reporting processes, while boosting productivity and saving valuable resources? Read the study from Forrester Consulting, commissioned by Workday, and see the difference investing in Workday can make. In just three years, Workday was found to provide: Automation...

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Supercharge your Support Agents with Slack

A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...

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A Guide for Choosing the Right Printers for Hybrid Work

Dramatic changes have created workplaces defined by remote working arrangements and smaller workspaces. Organizations are now required to adopt a new approach to how they operate and, in turn, how employees work. By accelerating their digital transformation plans to support a cloud-based hybrid workplace, they...

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IT Best Practices for Accelerating the Journey to Carbon Neutrality

Executing on strategies for environmental sustainability often includes a mix of approaches. IT has the opportunity to reduce impact immediately through optimization of cloud and data center resource consumption and to minimize it continuously. Prioritizing sustainable resource consumption offers quick wins that last,...

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