Vetting Digital Communication Channels

The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...

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Employer Branding Guide: Attracting top talent in today’s evolving workforce

Employer branding: It’s not just a buzzword. As more and more candidates use a variety of tools to research organizations and their roles, employer branding is becoming increasingly important for all recruiting and retention efforts. This is especially true when hiring the next-generation workforce, who are...

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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The Total Economic Impact of Workday for Financial Services

Are you looking to streamline planning, forecasting and reporting processes, while boosting productivity and saving valuable resources? Read the study from Forrester Consulting, commissioned by Workday, and see the difference investing in Workday can make. In just three years, Workday was found to provide: Automation...

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3 steps to drive strategic outcomes across the enterprise

Create more value for your organisation when you use a single platform to strategise, align and deliver business outcomes. In this guide, you’ll discover a three-step plan to help your organisation achieve its strategic goals with ServiceNow Strategic Portfolio Management. 

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The ultimate guide to scaling your compliance program

Do you need to add more security frameworks to your existing compliance program, but don’t know where to start? Scaling your compliance program can feel like you’re proving your security from scratch. It doesn’t have to.  Vanta’s ultimate guide to growing your compliance program shares...

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