A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...
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The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...
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In the last few years, workforce dynamics have shifted perceptibly as employees assessed what they really needed from their employers – more flexibility, balance, opportunity, equity, and satisfaction. This assessment coincided with another significant transformation: swift technological advancement that automates...
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SIEM has changed greatly in recent years, which begs the question, what truly makes a modern SIEM today? This eBook dispels 6 common myths about SIEM.
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Hearsay's annual Compliance Study reveals what obstacles firms are facing as we head into 2024 and explains simple changes teams can make to strengthen their operational efficiency. Key findings include: What workload (and overhead) trends we saw this year, and what consequences can be associated...
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In this tip sheet, we highlight 5 essential areas for you to start evaluating your existing process and efficiency. We also share the tips and best practices to help you turn spend management into a better employee experience for your finance team. Download it today.
Read MoreThis resource is sponsored by SAP