Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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Employer Branding Guide: Attracting top talent in today’s evolving workforce

Employer branding: It’s not just a buzzword. As more and more candidates use a variety of tools to research organizations and their roles, employer branding is becoming increasingly important for all recruiting and retention efforts. This is especially true when hiring the next-generation workforce, who are...

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Supercharge your Support Agents with Slack

A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...

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How Five Manufacturing Organizations Reimagined Their Workforce and Operations

How five manufacturers improved workforce operations Manufacturing companies are facing mounting pressure from a changing industry, requiring them to be more resilient, agile and innovative than ever before. Our eBook explores how Workday helped five manufacturing companies navigate challenges and unlock operational...

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How millions of people are using Notion AI

Our user research team has been studying how people are working with Notion AI. Here’s a quick look at what we’ve learned — and how you can put these learnings to work. You'll learn: Most common and useful ways to use Notion AI day-to-day AI prompts to write better, summarize,...

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Better Employee Experience for Finance Teams

In this tip sheet, we highlight 5 essential areas for you to start evaluating your existing process and efficiency. We also share the tips and best practices to help you turn spend management into a better employee experience for your finance team. Download it today.

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