5 Ways to Better Organize Your Company Documentation

71% of employees want one destination to understand and manage work. 69% don’t have it. Here’s how to organize knowledge in order to save time, create transparency, and foster innovation. Learn how to: Put everything in one centralized knowledge base, so no one has to ask where to...

This resource is sponsored by Notion

Supercharge your Support Agents with Slack

A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...

This resource is sponsored by Slack Technologies, Inc.

Optimizing AWS Cloud Costs and Lowering Total Cost of Ownership (TCO)

Best Practices for GovTechs and Independent Software Vendors on How to Manage AWS Usage and Costs While moving to the cloud saves money as compared to on-premises IT delivery models, organizations can make common mistakes that lead to unplanned cloud costs. According to the 2019 State of the Cloud Report, managing...

This resource is sponsored by AWS

The Security for Saas CTOs Checklist

As a CTO, you’re responsible for securing a lot of moving parts of an organization. Between protecting your users, your data, and your applications, there are any number of ways that security can get difficult, or even downright complicated. One solution: Make a list of all your security needs and the...

This resource is sponsored by Vanta

3 Actionable Ways You Can Add Context to Documentation

Making "why" inform "how": add context to your documentation Defining projects’ purpose gives teams agency and drives wiser decisions and prioritization. Here’s how to make sure your docs include the crucial context for everything your company does. What you'll...

This resource is sponsored by Notion

A Guide for Choosing the Right Printers for Hybrid Work

Dramatic changes have created workplaces defined by remote working arrangements and smaller workspaces. Organizations are now required to adopt a new approach to how they operate and, in turn, how employees work. By accelerating their digital transformation plans to support a cloud-based hybrid workplace, they...

This resource is sponsored by HP