A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...

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Dramatic changes have created workplaces defined by remote working arrangements and smaller workspaces. Organizations are now required to adopt a new approach to how they operate and, in turn, how employees work. By accelerating their digital transformation plans to support a cloud-based hybrid workplace, they...

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Our user research team has been studying how people are working with Notion AI. Here’s a quick look at what we’ve learned — and how you can put these learnings to work. You'll learn: Most common and useful ways to use Notion AI day-to-day AI prompts to write better, summarize,...

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Best Practices for GovTechs and Independent Software Vendors on How to Manage AWS Usage and Costs While moving to the cloud saves money as compared to on-premises IT delivery models, organizations can make common mistakes that lead to unplanned cloud costs. According to the 2019 State of the Cloud Report, managing...

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The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...

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71% of employees want one destination to understand and manage work. 69% don’t have it. Here’s how to organize knowledge in order to save time, create transparency, and foster innovation.   Learn how to: Put everything in one centralized knowledge base, so no one has to ask where to...

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