2024 Finserv Compliance Study

Hearsay's annual Compliance Study reveals what obstacles firms are facing as we head into 2024 and explains simple changes teams can make to strengthen their operational efficiency. Key findings include:  What workload (and overhead) trends we saw this year, and what consequences can be associated...

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How education is using data to accelerate digital transformation

Like other industries, higher education is in flux, driven by rapid changes in demographics, technology, student needs and preferences, budget pressures… and a pandemic. And as with many industries across the public and private sectors, responding to these pressures will require adaptation through better use of...

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Order from Chaos: How to Keep Knowledge Documented and Accessible

To be useful, company documentation needs to be organized, up to date, and easy to find. Let’s explore how to build one reliable source of truth. Learn how to: Devise a hierarchy in which every piece of information lives in its logical location.  Organize the company’s explicit usable...

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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The Security for Saas CTOs Checklist

As a CTO, you’re responsible for securing a lot of moving parts of an organization. Between protecting your users, your data, and your applications, there are any number of ways that security can get difficult, or even downright complicated.  One solution: Make a list of all your security needs and the...

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The SOC 2 Compliance Checklist

Most businesses look at security compliance as a mountain that is impossible to conquer without an equally mountainous budget and ample time with endless frustrations. The truth is that every organization’s experience will vary, but in most cases, you can achieve compliance and certification easier than you think...

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