Revolutionizing risk: How to manage risk with Vanta

Risk assessment is one of those best practices that is easy to overlook or de-prioritize until it’s too late. Perhaps your organization has sidelined risk assessment to take care of other tasks that bring in revenue, but when you lack a solid risk assessment program, you may not realize how many revenue opportunities...

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How Five Manufacturing Organizations Reimagined Their Workforce and Operations

How five manufacturers improved workforce operations Manufacturing companies are facing mounting pressure from a changing industry, requiring them to be more resilient, agile and innovative than ever before. Our eBook explores how Workday helped five manufacturing companies navigate challenges and unlock operational...

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Reinventing customer service

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new, more efficient processes discovered during lockdown.

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Supercharge your Support Agents with Slack

A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...

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5 Ways to Better Organize Your Company Documentation

71% of employees want one destination to understand and manage work. 69% don’t have it. Here’s how to organize knowledge in order to save time, create transparency, and foster innovation.   Learn how to: Put everything in one centralized knowledge base, so no one has to ask where to...

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Vetting Digital Communication Channels

The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...

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