Employer branding: It’s not just a buzzword. As more and more candidates use a variety of tools to research organizations and their roles, employer branding is becoming increasingly important for all recruiting and retention efforts. This is especially true when hiring the next-generation workforce, who are...
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A company’s customer experience is now as important as the products or services it sells. What defines a high-quality experience? Fast responses and efficient resolutions. But customers also increasingly crave a humanized experience as well. Your ability to provide fast yet personalized service can...
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Partner with HP on your journey to carbon neutrality Organizations must become part of the collective effort to combat some of the biggest threats to the environment: climate change, pollution, deforestation, ocean plastic, and the loss of biodiversity. Averting a humanitarian and planetary crisis is reason enough...
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The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...
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Risk assessment is one of those best practices that is easy to overlook or de-prioritize until it’s too late. Perhaps your organization has sidelined risk assessment to take care of other tasks that bring in revenue, but when you lack a solid risk assessment program, you may not realize how many revenue opportunities...
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Researching and committing to an automated security platform can be a confusing process. You know you need to get compliant – quickly. And, you understand that an automated platform can help make that happen. The problem is, what exactly should you focus on when deciding which platform is right for you? Vanta’s...
Read MoreThis resource is sponsored by Vanta