The digital communication conundrum Clients and prospects demand agents and advisors communicate via preferred digital channels (e.g., text, Facebook, WhatsApp, LinkedIn). To facilitate this, agents and advisors expect firms to provide effective engagement tools that support meeting clients where they are. Providing...

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Employer branding: It’s not just a buzzword. As more and more candidates use a variety of tools to research organizations and their roles, employer branding is becoming increasingly important for all recruiting and retention efforts. This is especially true when hiring the next-generation workforce, who are...

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Migrating and modernizing with AWS can help you drive the sustainable transformation you need to win in today’s hyper-competitive business world. This eBook provides prescriptive guidance for every step of your journey. Read it now to discover: Why migration and modernization are critical How...

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The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...

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Risk assessment is one of those best practices that is easy to overlook or de-prioritize until it’s too late. Perhaps your organization has sidelined risk assessment to take care of other tasks that bring in revenue, but when you lack a solid risk assessment program, you may not realize how many revenue opportunities...

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Create more value for your organisation when you use a single platform to strategise, align and deliver business outcomes. In this guide, you’ll discover a three-step plan to help your organisation achieve its strategic goals with ServiceNow Strategic Portfolio Management. 

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